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Consumer Warning

Be Smart and Safe When Buying Tickets

ETIX, including, is the only OFFICIAL TICKETING PROVIDER for events at Renfro Valley Entertainment Center. Tickets obtained from other unauthorized sources may be stolen, counterfeit or invalid due to payment issues and may not be honored. Renfro Valley Entertainment Center cannot guarantee the authenticity of tickets purchased from other sources.

Tickets purchased from ticket brokers, resellers, resale marketplaces, etc.  are often greatly inflated in price and are not eligible for assistance if tickets are ever lost or stolen or if the event is canceled or rescheduled. Renfro Valley is not responsible for tickets purchased from other sources.

A simple web search may not yield the official ticketing site as the first results. Look for or go to the artist or tour’s official website to find a link to the official ticket site.

Red Flags

  • If the URL is NOT
  • If tickets are not on sale yet, but are available on another website
  • If you are only given a row number but not a specific seat number
  • If you are not given an opportunity to select specific seats (General Admission events are an exception to this)
  • If you see tickets available for many other venues. We only sell tickets for Renfro Valley events.

Best experience, Best Price

For the best experience at the best price, guaranteed tickets and access to priority offers for other events, make your source for tickets to events at Renfro Valley Entertainment Center. You can also buy tickets in-person at Valley Liquor (2440 Richmond Street, Mount Vernon, KY) or at the box office before the show.

When in Doubt, Reach Out

If you are in doubt when buying tickets, please email [email protected] or call 800-514-3849 to speak with an ETIX Box Office representative.

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